Dominate

Behind the Scenes Highlights of our 2020 Cider of the Month Gift Box

CoTM Box

Did you hear the news? We just released a gift box that features the 12 unique Ciders of the Month that we released in 2020! We wanted to review 2020 through the lens of this gift box in the blog today. This is from my perspective (Andrea) - if you want a LOT more information on how the ciders were made and how they should be consumed, you need to get one of the boxes to access to some awesome behind-the-scenes content written by Joseph, our Cidermaker. :)

The Background: Though we’d done the CoTM program for four years, we had never canned the releases. We decided in mid-2019 that we wanted to go that route, and had spent the latter half of the year designing the label, picking the flavors, and brainstorming how to make the program even more successful. In fact, we’d already decided to save some back and release a gift box at the end of the year!

This gift box is a great walk down memory lane, as each cider is tied to a specific time in a really wild year. Here are a few behind-the-scenes stories from some of the releases.

Frozen Indiana blueberries, getting ready to be sorted and pureed for our February release.

February, 2020 - Blueberry Lavender - Every year, Aaron and I and several of staff members go to CiderCON, which falls over the first weekend in February. This year, Devour Indy, a city-wide dining event and the Blueberry Lavender release both fell on February 1st, which happened to be a Saturday, and also happened to be when a lot of our staff would be in Oakland, CA. Now that we’ve done this for four years, I get a bit of a spidey-sense when a release is going to be big, and Blueberry Lavender was going to be BIG. In preparation, I even sent out one of the rare Facebook messages to people who were interested in the release, telling them to NOT come on the 1st if they didn’t have to because we were going to be so crowded. We opened up our warehouse and added tables and a second layer of staff to ease the pressure. I compulsively checked the sales from my phone and texted our tasting room staff for status updates from San Francisco. Apparently it was a well-controlled zoo and everyone loved the cider! It’s one of our most popular releases from 2020.

April 2020 - Mango Lassi - This was our first post-shutdown release. We offered carryout cider only from mid-March through the end of May, and we were running things with limited hours and staff. We had no idea what to expect of a cider release during COVID. Luckily, there was a lot of community support for small businesses in April, and our fans really showed up! It was so fun to have our team here, busily getting orders ready, answering the phone as people pulled for curbside pickup, and running cider outside. It felt great to be busy and gave me a sense that maybe we could make things work during the COVID shutdowns after all. Little did we know we’d be doing these same things for the rest of the year!

May 2020 - Margarita - We always try to do a fun cider that could pair with Mexican food for our May CoTM because of Cinco de Mayo, and this year we thought a Margarita cider would fit the bill. But BOY did we underestimate how popular this cider would be!

A little peak behind the curtain on this one: when we process a finished cider, it goes from a Brite tank, through our canning line (which at the time was a manual canning line that did 8 cans per minute), into a hot water bath for 20 minutes, cooled in a cold water bath, and then for the CoTM brand, run through a manual labeling machine and finally hand-stickered.

For some reason, we thought it’d be fine if we canned Margarita starting at 10am on the morning it was released. We’d have the first batch of cans (8 cases worth) out of the Pasteurizer by 11, and they could be labeled and ready to go by the time we opened at noon. We were still carryout only, so how hard could it be to keep up?

Just what we needed during one of our most stressful releases ever - a huge, expensive, long-awaited piece of equipment to be delivered!

Just what we needed during one of our most stressful releases ever - a huge, expensive, long-awaited piece of equipment to be delivered!

WRONG. As often happens, it took a little longer to get started than we thought, and then things didn’t run as perfectly as we hoped once we got going. Meanwhile, the number of online pre-orders climbed over 100, most of which included at least a 4-pack of Margarita and several that wanted an entire case. We were behind before we even opened. Our meticulously lined-up pre-orders were sitting on the bar, but as customers popped in without a pre-order, we stole cans from the pre-ordered pile to keep the lines down. But then someone who had ordered hours before would come in and we wouldn’t have their order ready! Or in the heat of the moment, we’d forget to mark an order as picked up and we’d re-make an order that wasn’t necessary. It was just a mess the entire day. Bartenders who had been furloughed but came by to pick up some cider were immediately asked to help run orders outside, or label cans as they came out of the Pasteurizer. Customers were calling asking if it was okay that the cider they just picked up was still hot.

The whole time it was happening, I was thrilled that we were making money and getting people a cider they were excited about, but I was STRESSING about the lines outside.

Oh, and did I mention, right as we opened and started to realize how nutty the day was about to be, a freight truck with our new canning line arrived, which pulled three of the production guys from canning into one of the most intricate, time-consuming, and stressful forklift removals we’ve ever had?

Yeah. It was a wild day that I will never forget.

Watermelons coming in fresh from the fields! They were in the cider within 12 hours.

Watermelons coming in fresh from the fields! They were in the cider within 12 hours.

August 2020 - Watermelon - This was a fun one! We try to use local fruits as often as we can, and hoped to do so for our watermelon cider. I found out that Hackman Family Farm was doing their first watermelon harvest on July 27th, 4 days before the cider would be released. I drove down to Seymour, IN in the morning, and arrived when the first truck of watermelons was being brought in on a tractor. They were hot from the sun. I could tell that everyone at the farm was excited to get the watermelon season started, as one of the workers ran a watermelon over to a table and the Hackmans cut it open, chopped it up, and handed it around for everyone to taste. It was SO GOOD. I’ve never had a warm watermelon before, but it was still so refreshing! Truly the best watermelon I’ve ever had.

They loaded up my car with 37 watermelons and I headed back up to Indy. I didn’t realize how heavy my car was, and at the very first stop on the way home, a rogue watermelon came flying into the front and smashed my hand a bit. I drove a lot more carefully after that!

I got back to the cidery around 1, and the production team quickly unloaded my car, started chopping up the watermelons, and running them through the juicer. The fresh watermelon juice was added to the cider that night. From field to cider in 12 hours!! You can really taste the freshness in this cider - I think it may be my favorite one.

December 2020 - Cranberry Rum - We didn’t realize until after we’d announced our that our gift box would be released on Black Friday that it meant we had to have Cranberry Rum finished in enough time to can it, Pasteurize it, sticker it, and put it in the box several days before the official release date. Luckily, our production team was able to switch some things around and make it happen for us, so Cranberry Rum is the first Cider of the Month that was done DAYS EARLY. It made the release in the tasting room really smooth, which was great because this one had a lot of traction on social media. Thank goodness we didn’t have a repeat of Margarita!

I hope you enjoyed some of these stories as much as I enjoyed telling them! Part of what makes supporting a small business worth it are stories like these - you get to know the people that make the cider, the team in the tasting room, and the customers you see every week. We hope that 2021 brings more in-person gatherings and shared stories, but for 2020, this is about the best we can do. We hope you get one of these gift boxes and create some stories of your own too. Merry Christmas and Happy Holidays!

What's the Goal for 2020? Dominate.

Back in October, I wrote a blog about some of the big things that happened in 2019 and how they had affected our business. In case you need a refresher, 2019 was a really big year for us. We started canning our own cider (each can filled by hand!), released Fleeting Youth as a permanent seasonal on draft and in cans, and saw massive growth on the distribution side. All of these things combined to make us profitable, a huge milestone for any small business. 

2020 is shaping up to be another really big year for us. My word for the year, when it comes to the business, is DOMINATE. I shared it with our staff at the holiday party, and I’m sharing it here: we are going to DOMINATE in 2020. Here’s how we plan to do that, and we hope you’ll come along with us for the ride!

  1. Move our tasting room to The Assembly development on E. Washington Street. Along with moving our physical location, we’ll also be expanding our kitchen and our food menu so we’ll be a full-service restaurant instead of one that focuses mostly on sandwiches, snacks, and salads, as we currently do.

    The new tasting room will have about twice as much space, twice as many seats, and a beautiful, European-style patio. We’re excited to be closer to downtown, even if just by half a mile. We’re excited to have more built-in traffic with the TWG offices sharing the space with us and three stories of apartments above us. While we’ve loved our spot in the Neidhammer building, parking has always been a problem for our customers, and not having a built-in customer base kept us just off the radar for a lot of folks. We can’t wait to put ourselves on the map in a bigger way through this tasting room, and for the challenges and opportunities having a full-service restaurant will bring.

  2. Grow our distribution footprint by 50%. Our distribution sales have been really healthy year-over-year. To grow by 1.5x is a pretty serious goal at this point. In fact, we may not be able to do it just within Indiana. While it’s outside of our full control, we hope that you’ll find Ash & Elm Cider products in more grocery stores in Indiana in 2020, and that you may be able to find us in some surrounding states by the end of the year too. In order to do this, though we’ll have to…

  3. Increase our production capacity. Again. Even though we got a big new fermentation tank in early 2019 and bought a canning line, we’ve already maxed out our capacity. We recently got three new fermentation tanks up and running and literally just sealed the deal on a new automatic canning line. This means we actually have the physical capacity to make all the cider we want to sell in 2020, and our labor won’t have to increase too much to do that. In other words - increased efficiency! Always a good goal for a business.

  4. Open an online store for people who can’t make it to our tasting room! This has been a goal for a while, but I’m putting it in writing - we are going to start selling our cider online in 2020! There are lots of legal hoops we need to jump through, but our goal is to put our special bottled ciders and our Cider of the Month ciders online for folks who want to get a taste of some of our special releases. We’ll start small - just in Indiana - but as we get our bearings, hope to add on additional states. It’s going to be a great way to share some of our really special ciders with our far-away friends!!

  5. Do a better job of sharing our story. We’ve been open for almost 4 years now (can’t believe it!!), and in retrospect, there are aspects of the Ash & Elm Cider Co. story that we need to do a better job of sharing. We want people to know what makes our cider different from anyone else’s. We want you to know where we get our apples, how we work with local orchards, and who the people are who make our business run. 

2020 is shaping up to be a banner year. As always, we so appreciate everyone being a part of the ride, and appreciate your patronage, interest, and excitement. Cheers to the new year!