FAQs

The monthly box is fully customizable. In each delivery there will be two 4-packs: the current month’s Cider of the Month, and a second 4 pack that will rotate between our flagship ciders and seasonals. You can log in to your account at any time to change either of these options to a different cider or add additional ciders to your box.

The quarterly box is a standard box that includes four 4-packs: the three Ciders of the Month from the quarter, as well as the rotating seasonal for that quarter. You cannot change or adjust the ciders in your box. However, if you would like to order additional ciders, you are welcome to do that at any time through your account, and you will receive 10% off any purchases.

You will receive an email from us before each shipment is sent out. In it, we'll outline what will be included in your box and give you the opportunity to update your address, credit card information, or any other necessary details. Monthly club members will have the opportunity to select their ciders and add to their boxes at this point. If you do not respond to the email, we'll assume all is good and send your box along shortly. Once the box is shipped, we will charge the credit card on file for the box and the shipping.

Shipping depends on the location shipped to. Generally, it is around $20 per box.

Your 10% discount starts on January 1, 2025, and lasts as long as your membership is active.

If you visit our restaurant, make sure to tell your server that you're a member of the Cider of the Month Club and your name, and we will get you your discount on cider, food, and merchandise. Orders placed online for curbside pickup won't have the 10% automatically applied, so please either call in your order or come into the tasting room to inform your server. A 10% discount is automatically applied to all of your purchases through our online store, as long as you log in and order through your club account.

Yes! Make sure you let your server know that you’re a part of the A&E Cider Club.

Nope! The preview email mentioned before will give you a chance to cancel your subscription, but otherwise you're in the club as long as you want!

The subscription is set to continue until you cancel it. If you want your subscription to expire after a certain number of boxes, please email us, and we can indicate that within your account. You can also cancel at any time or sign back up at any time.

Unfortunately, no. But you can indicate that you'd like the subscription to end after 4 shipments (1 year).

If you'd like to skip a box, you will have to unsubscribe and then resubscribe when you are ready to receive shipments again.

The easiest way to change any information is to contact us at liz@ashandelmcider.com if you have questions about gifting a subscription.

When you receive the email indicating that your box is about to ship, please enter your account. You will be able to request delayed shipping.

You can sign up during the sign-up window, from Small Business Saturday through Valentine’s Day, by talking to a server at our restaurant.

Yes. However, there are no release windows or dates associated with this club. You may come in on any day that we’re open each month to collect your cider and claim your restaurant perk for the month. You may also pick up your cider from either our Indianapolis or Carmel taprooms or any of the farmer’s markets we attend, but you will need to show your cider pass in order to receive it.

If you can’t make it one month, you are welcome to come in at your earliest convenience the next month and see if we still have stock of the previous Cider of the Month. If we do - great! If we have sold out, sadly, we are sold out.

No, but since you’ll be visiting a taproom each month for your pickup, we recommend selecting the other ciders on your list while you’re there. You’ll get your loyalty discount (10% off) on all food, cider, and merch. Some exclusions apply (ex. tickets to Autumntidings).